How do I book a vehicle?
What do I need to rent a car?
Can I extend my rental?
Where do I pick up the vehicle?
Are your vehicles cleaned and maintained?
What happens if I have an issue during my rental?
Policies
Late Returns
Late returns may result in additional charges in accordance with Turo’s policies.
Smoking Policy
Smoking is strictly prohibited in all vehicles. A cleaning fee will be charged if this policy is violated.
Cleaning
Vehicles should be returned in reasonable condition. Excessive dirt or mess may result in a cleaning fee.
Fuel Policy
Vehicles should be returned with the same fuel level as received unless otherwise agreed.
Damage & Responsibility
Any damage incurred during the rental period must be reported immediately and will be handled according to Turo’s protection plans.
Mileage Limits
Mileage limits (if applicable) will be outlined in the vehicle’s Turo listing.